Agent #10 · The After Care

Stop losing fees
to early resignations.

The After Care monitors every placed candidate through their first 90 days — detecting flight risks, automating check-ins, and generating referrals from happy placements before the problem becomes a disaster.

Protect your placements ← All agents

Every placed candidate on your radar

The 90-day placement journey tracked automatically for every candidate — check-ins, risk signals, and referral triggers surfaced in one view.

90-Day Placement Tracker · June 2024 = flight risk detected

Day 1

Week 2

Day 30

Day 60

Day 90

Referral

James Okonkwo

DevOps · TechCorp

✓ Started

✓ Check-in

✓ Review

Active

—

Priya Sharma

Analyst · FinanceFlow

✓ Started

✓ Check-in

✓ Review

✓ Stable

✓ Happy

Generating

Alex Morgan

UX Lead · MediaGroup

✓ Started

⚠ Risk

—

Sarah Chen

PM · BuildCo

✓ Started

✓ Check-in

✓ Review

✓ Stable

—

Structured touchpoints at every critical milestone

Each check-in is a different conversation, designed for where the candidate is in their placement journey.

Day 1

First Day Confirmation

Sends "Good luck today!" message and welcome pack link
Asks for confirmation of smooth start by 5pm
Alerts you immediately if no response received
Shares emergency contact details for client hiring manager

Day 7

First Week Review

Structured check-in survey sent to candidate (NPS + open text)
Parallel survey sent to client hiring manager
Sentiment analysis flags any concern language
Escalates to you if NPS below 7 from either side

Day 30

30-Day Deep Dive

Video check-in scheduled automatically by The Screener
Reviews probation targets and progress against role expectations
Detects misalignment between candidate expectations and reality
Generates referral request if strong satisfaction signal

Flight risk detection before it's too late

The After Care reads sentiment patterns across every check-in to surface risk weeks before a resignation is handed in.

⚠ Flight Risk Detected: Alex Morgan · UX Lead · MediaGroup

Sentiment analysis of Week 2 check-in indicates elevated dissatisfaction. Key phrases flagged: "not what I expected", "team dynamics are difficult", "considering options". Candidate NPS: 4/10. Hiring manager response: no contact made in first 7 days (onboarding failure).
Recommended action: Call Alex today. Address onboarding gap with MediaGroup HR. Risk of early exit: High.

Sentiment NLP Analysis

Scans every open-text survey response for dissatisfaction language. Detects "looking elsewhere", "disappointed", and similar patterns before they become a resignation letter.

NPS Trend Tracking

Tracks candidate and client NPS across every milestone. A falling NPS trajectory triggers an alert long before the relationship breaks down entirely.

Escalation to Human

When a flight risk is detected, the After Care immediately alerts the placing consultant with a suggested script — getting a human in the loop at the right moment.

Turn happy placements into your next fee

The After Care automatically generates referral requests when sentiment is high — turning a successful placement into a pipeline.

Day 90 Happy Signal

Candidate scores 9+ on NPS and confirms they're settled and happy in their new role

Auto Referral Request

Personalised email asking "Is there anyone in your network looking for a similar opportunity?" with a landing page link

CRM Lead Created

Any referrals submitted automatically created as new candidate and company records in your CRM, tagged as warm leads

Consultant Notified

You're alerted with the full context — the referrer, the referred, and the relationship — before you make first contact

40%

Fewer early resignations

2×

More referrals generated

NPS +62

Average candidate satisfaction

£0

In rebate claims on monitored placements

90-Day Auto Calendar

Pre-built check-in schedule deployed automatically on every placement. Day 1, 7, 30, 60, and 90 touchpoints happen without a single calendar invite from you.

Parallel Client Surveys

Sends separate satisfaction surveys to the client hiring manager at each milestone. Detects performance concerns before they become a P-flag from your client.

Retention Analytics

Track early exit rates by consultant, sector, and client. Identify which placements are most at risk and systematically improve your match quality.

One Governed API

Every agent runs on the same
headless recruitment API.

Quake Core ships as a fully-documented OpenAPI 3.1 platform — every recruitment object, AI agent and workflow is addressable through one governed API. This is the surface enterprises deploy AI into.

135

REST Operations

API Endpoints

102

Typed Schemas

Granular OAuth Scopes

Full Domain Coverage

Candidates Jobs Clients Contacts Placements Job Submissions Job Applications Job Leads Skills Graph AI Agents / GPT Custom Entities Notes Tags Search Users Apps

Built for Enterprise

OAuth 2.0 · Two Flows

App-scoped client-credentials and user-delegated authorization-code, native to enterprise identity.

75 Granular Scopes

Fine-grained read / write / admin permissions per resource for least-privilege access.

Event-Driven Webhooks

Real-time event subscriptions push changes straight into existing enterprise systems.

Multi-Tenant Isolation

Dataset-scoped, tenant-managed catalogs keep every customer's data sovereign.

The Team

The Team Behind Quake

Serial recruitment-tech founders with multiple exits, joined by the engineering and capital to deploy frontier AI across the global staffing market.

Robert Wilde

Chief Executive Officer

Two-time recruitment-tech founder with back-to-back exits — Volcanic (acquired by The Access Group, 2019) and Shape Payroll (acquired by Cipher, 2022). Applying that operator playbook to AI deployment.

LinkedIn ↗