Stop refunding fees. Use a Hybrid Agent to monitor candidate satisfaction and catch 'early leavers' before they quit.
The Pre-Boarding Agent
Sends welcome packs, coffee vouchers, and 'Meet the Team' content during the notice period. It ensures the candidate turns up on Day 1.
The Feedback Loop
Collects NPS scores from candidates and clients automatically. Turn your successful placements into case studies and Google Reviews without lifting a finger.
The 'Savior' Protocol
Hybrid intelligence. If the Agent detects a candidate is unhappy during their probation, our Malaysian Service Team calls them instantly to mediate and save the placement.
Your consultants celebrate the 'Yes' and forget the 'Start'. This is where you lose money.
The Old Way: The Silence
In most agencies, once the contract is signed, the recruiter moves on to the next deal. The candidate is left alone during their 4-week notice period—the exact moment their current employer is offering them a pay rise to stay.
This 'Communication Vacuum' is the primary cause of counter-offers. A recruiter simply doesn't have the time to call a placed candidate every 3 days just to 'check in'. So they don't. And 20% of the time, the candidate never starts.
The New Way: The Concierge
The Quake Post-Apply Agent acts as a dedicated Concierge for that 4-week gap. It drips content to the candidate: 'Here’s a map to the office', 'Meet your new team on LinkedIn', 'Here’s a coffee voucher for your first day'.
It keeps the excitement high and the candidate locked in. It turns the notice period from a risk into a bonding experience, making it psychologically harder for them to accept a counter-offer.
Designed by Agency Veterans
Rob Wilde (CEO) and Alec Middleton (CCO) didn't just build tech companies like **Volcanic** and **Shape Payroll**; they started their careers running desks. They know that the most painful check to write is a Rebate Check.
They designed the Post-Apply Agent to be an 'Early Warning System'. Because it is backed by our Hybrid Intelligence, if a candidate replies to an automated text saying, 'I'm not sure about the commute,' the Agent doesn't just log it—it alerts your Director. We catch the wobble *before* the resignation happens.
Protect Your Revenue
Agencies using Post-Apply Agents have reduced their rebate refunds by 35% in the first year.
It's like having a dedicated Customer Success Manager for every single candidate we place.
If a placement *does* fail, the Agent automatically triggers a 'Redeployment' workflow, identifying new roles for the candidate to save the commercial relationship.
The relationship doesn't end at 3 months. The Agent keeps in touch annually, turning today's placed candidate into tomorrow's hiring manager.
All feedback notes and sentiment scores are written back to Bullhorn or JobAdder. Your consultants see the risk status right on the candidate record.