Unique
The Safety Net
When a standard AI agent gets stuck, it throws an error. When a Quake Hybrid Agent gets stuck, it instantly routes the task to a human expert to finish the job.
Zero Hallucinations
Our service team reviews critical AI outputs—like candidate shortlists or sensitive emails—before they are sent. Speed without the embarrassment.
Training by Doing
Every time our human team intervenes, they tag the data. This feedback loop trains your specific AI model to get smarter and more autonomous over time.
Our Malaysian Service Center monitors your agents 24/7. We catch the errors and smooth the bumps before your candidates or clients ever see them.
The Voice Interceptor
If a candidate on a Voice Agent call asks a complex question, a human operator can 'whisper' the answer to the AI or take over the call seamlessly.
The False Positive Filter
AI is great at finding volume, but bad at nuance. Our team manually reviews the AI's 'Top 20' sourced candidates to remove the junk before your recruiters see them.
The Interview Concierge
An Agent books the meeting, but a human does the 'Tech Check' 15 minutes before. We ensure the candidate's camera works and they are ready to impress.
Recruiters are terrified of AI embarrassing them. We fixed that by putting a human in the loop.
The Risk of Pure AI
Our founding team has spent decades building trusted platforms like **Volcanic** and **Shape Payroll**. We know that in recruitment, reputation is everything.
We saw early on that while LLMs (Large Language Models) are powerful, they are prone to 'hallucinations'—making up facts or misinterpreting nuance. For a recruitment agency, sending a candidate to the wrong address or misquoting a salary isn't a software bug; it's a client relationship ending event. Most agencies are paralyzed by this risk.
The Hybrid Solution
To solve this, we built Quake differently. We don't just sell you software; we sell you an outcome.
Every Quake Agent is tethered to our Service Center. It operates like a learner driver with an instructor. 90% of the time, the AI drives autonomously. But if the road gets tricky—if a candidate asks a weird question or a CV is formatted badly—our human team grabs the wheel instantly. The problem is solved in real-time, the AI learns from the correction, and your client never knows there was a glitch.
Trust = Adoption
The biggest barrier to digital transformation is getting your consultants to trust the tools. If a tool fails once, they never use it again.
Hybrid Agents solve the adoption crisis. Because your consultants know there is a 'Human Safety Net' checking the work, they are willing to let go of the control. They trust the system because they know it is backed by the same recruitment DNA that built the industry standards they use today.
The Best of Both Worlds
Hybrid Agents solve the biggest problem in AI adoption: Trust. Knowing there is a human in the loop gave our Directors the confidence to automate.
It's not just software. It's a service that guarantees the outcome.
Recruiters hate 'Black Box' tools. They love Hybrid Agents because they know a real person is backstopping the technology.
Get the white-glove service of a dedicated coordinator for the price of a software license. We arbitrage the cost of human labor so you don't have to.
Your team never leaves their ATS or Teams. Our human service layer operates in the background, updating records and nudging workflows silently.
Client Attraction