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CASE STUDY
Morgan Hunt
Resolving operational friction and launching an autonomous recruitment model — without replacing a single system
Morgan Hunt
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From Legacy SaaS to AI-First Infrastructure
Morgan Hunt engaged Quake to solve two urgent operational bottlenecks and co-build a next-generation autonomous recruitment brand — all without disrupting the existing Salesforce setup.
Who They Are
One of the UK's longest-established specialist recruiters, serving public sector, charity, housing, education and healthcare clients since 1973. The Further Education division alone holds 200,000 candidates and 400 active clients — a dominant position in a high-volume market.
The Strategic Opportunity
Two immediate pain points — payroll compliance exposure and broken CRM email data — were costing money and risking penalties. Beyond the fixes, a longer-term opportunity emerged: a zero-touch autonomous platform to capture volume placements at a flat 10-12% fee.
Morgan Hunt
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Three Urgent Problems
Operational friction across compliance, data access and workflow — each carrying real financial risk.
Payroll Compliance Exposure
Monitoring contractor overtime and minimum wage compliance manually across hundreds of workers is near-impossible. A single breach can trigger financial penalties and public "name and shame" listings — a significant reputational and legal risk.
Broken Salesforce Email Sync
Salesforce's email sync aggressively blocks messages as perceived PII risks — leaving consultants with missing context and "Request Access" dead-ends. Seven years of relationship history locked inside Mimecast, invisible to the team.
High-Cost, Low-Automation Stack
Third-party plugins for email intelligence, compliance monitoring and candidate matching each carry per-head SaaS costs. Morgan Hunt was paying for fragmented tools that didn't talk to each other — with no unified intelligence layer underneath.
Morgan Hunt
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The Quake Infrastructure Layer
Three targeted deployments. No CRM migration. No disruption to existing workflows.
AI Compliance Agent — MyWage
A dedicated AI agent autonomously ingests the monthly MyWage export, processes hundreds of thousands of data rows, and surfaces high-risk wage breaches in minutes. Replaces expensive external consultancies and gives the CFO instant monthly peace of mind.
Mimecast Email Intelligence
Quake connects directly to Mimecast's open API — securely indexing Morgan Hunt's entire 7-year email archive in the background and piping context-rich interaction history directly into each consultant's view. No per-seat plugin required.
Unified AI Infrastructure
Both solutions sit on the same Quake Core backend — a single, secure AI infrastructure layer that scales across divisions. Future agents (candidate scoring, submission drafting, CRM sync) extend from the same foundation at zero additional setup cost.
Morgan Hunt
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Investing in Autonomous Recruitment
A phased deployment model — from semi-autonomous, consultant-in-the-loop workflows to a fully autonomous, zero-touch matching platform at a flat 10–12% fee.
Phase 1: Semi-Autonomous
Morgan Hunt's consultants remain in the loop while AI handles the heavy lifting: candidate scoring, CV parsing, submission drafting and CRM sync. Consultants review and approve at key decision points — dramatically compressing time-per-placement without removing human judgement from sensitive or complex roles.
Phase 2: Fully Autonomous
Starting with Morgan Hunt's Further Education division — 200k candidates, 400 active clients, market dominance — a zero-touch platform matches candidates to employers anonymously by AI, with no consultant in the loop for volume roles. Quake builds the matching engine and full backend infrastructure; Morgan Hunt captures placements at a flat fee that undercuts traditional agency margins.