How it works

To help you maintain high momentum in your sales cycle and ensure no client or candidate is left waiting, we are going to build an Automated Interview Feedback Tracker.

In recruitment, "time kills all deals." If feedback isn't captured immediately after an interview, details are forgotten, and the "heat" of the deal dissipates. This workflow acts as a persistent digital assistant that chases your consultants for feedback so you don't have to.

The Sales-Focused Benefits:

- Faster Time-to-Fill: By prompting consultants to log feedback just hours after the interview, you can move to the next stage (or reject/replace) much faster than your competitors.

- Professional Brand Image: Ensuring your clients get feedback within 24 hours makes your agency look incredibly organised and efficient.

- Managerial Peace of Mind: You no longer need to manually check who has or hasn't logged notes. The system automatically escalates "radio silence" to the Team Leader, allowing you to manage by exception.

- Direct Action: Every email contains a direct link back to the specific Itris job record, removing the "I couldn't find the record" excuse.

The Logic of the Workflow:

- The Trigger: The workflow monitors Itris for any scheduled interviews that have just concluded.

- The Initial Prompt: Exactly X hours after the interview end time, the system sends an Outlook email to the consultant. It uses OpenAI to draft a polite but firm nudge, including the candidate's name and the Itris record link.

- The 24-Hour Audit: The system waits. If 24 hours pass and the "Comment" or "Feedback" field in Itris is still empty, the agent moves to the next step.

- The Escalation: An automated alert is sent to the Team Leader via Outlook, highlighting the specific consultant and the deal that is at risk due to missing data.

- The Quake Core Log: All nudges and escalation events are saved in Quake Core so you can see which consultants are your "feedback champions" and who needs more process training.

Built Using

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Itris trigger
→ Interview_SelectByLastModifiedFrom
Interview Completion Monitor - Scans Itris for interviews that have reached their end-time to initiate the feedback cycle.
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OpenAI action
→ openai_generate_text
Draft Prompt Email - OpenAI creates a personalized nudge for the consultant, including the Itris link and candidate details.
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Outlook action
→ sendMailMe
Send Consultant Prompt - Sends the feedback request to the consultant's Outlook X hours after the interview.
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Quake action
→ quake_wait
Wait for Feedback - System pauses for 24 hours to give the consultant time to update the CRM.
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Itris action
→ Comment_SelectByApplicantId
Verify Itris Notes - Checks the Itris record to see if feedback comments have been successfully added.
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Outlook action
→ sendMailUser
Escalate to Manager - If feedback is missing after 24 hours, an Outlook alert is sent to the Team Leader.
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Quake action
→ quake_create_task
Log Compliance Task - Saves the feedback status in Quake Core for performance reporting and leaderboard tracking.